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Child Spending

How can I check my child’s spending analysis?
This is very easy. Go to the Woli app and select your child from the home screen...
If your child’s purchase gets declined, double check these things
- Did you make the purchase at a store that is compliant with Woli’s Terms and c...
How am I notified on child spending?
Every time your child makes a payment, you will receive an instant push notifica...
What are the limits of the Woli service? What is the maximum amount I can load on the Parent or Child account?
To ensure that Woli is always safe and secure, we have defined some maximum limi...
My child tries to pay with his card, but the transaction is declined. What can be the problem?
There may be various reasons why a card transaction is not completed, so you wil...
How can I dispute a charge on my Woli account?
If you would like to dispute a purchase, please email us at support@woli.io (mai...